About Us

OPERATING PRINCIPLES

Successful Transitions

A successful transition is characterized by a clear organizational or personal vision of the future achieved through reflection and planning which is supported by proven processes and sound implementation.

Individualized Service

Each client and candidate has unique interests and needs that require ongoing one-on-one advice and counsel from experienced and caring consulting to fully implement their transition plan.

Proven Processes

Our clients and candidates require proven and effective processes, tools and methodologies to optimize their transition to the future.

Reflection and Testing

Successful transitions are an iterative process that combines internal reflection and external testing to assess the sustainability and viability of a personal or organizational vision of the future.

WHY CHOOSE US

People Focused

We have extensive consulting experience with individuals in varied and challenging circumstances working in all functions and levels within an organization; from senior executives to administrative and manufacturing staff. Our approach is focused on each person’s unique requirements.

Organizational Experience

We have served employers within both the private and public sector including technology, hospitality, manufacturing, federal government, federal agencies, crown corporations, professional services, health care, professional associations and not-for-profit organizations.

Change Experience

We possess more than 20 years of human resources and management consulting experience within the private and public sectors during periods of significant change including expansion, downsizing, realignment, merger, acquisition and privatization.

Extensive Market Network

Years of continuing professional and consulting experience within a broad range of industries and sectors keeps us connected with the Ottawa area employment market and the formal and informal conduits to new career opportunities.

Responsiveness

Our clients particularly appreciate our timely and considered response to their needs. We realize that you are often dealing within compressed time frames and evolving circumstances. We are there to help.

Personalized Service

Each individual with whom we work in either career transition, planning or coaching situations will experience a holistic and personalized approach. Each individual’s situation is unique; each path their own. We recognize this reality and engage each person uniquely.

Proven Methodologies

Our career transition, coaching, and leadership programs utilize proven methodologies and assessment tools utilized within an adaptable career transition or coaching framework.

Code of Conduct

Candidate and Client Relationships

As career transition and organizational consultants we will act with integrity by honouring the values of trust, honesty, collaboration, capacity building and respect in relationship with self, client, colleague, profession and society.

  • We will act in the interests of our clients and candidates. We will honour the trust they have bestowed upon us.
  • We will honour all promises and commitments to our candidates and clients included in any written or verbal agreement, unless serious and unexpected circumstances (e.g., illness) intervene. If such circumstances occur, then we will make a full and honest explanation to other parties involved.
  • We will avoid dual or multiple relationships and other circumstances that might present a conflict of interest or that might reduce our ability to be objective and unbiased in our practice. We will inform all parties, if a real or potential conflict of interest arises, of the need to resolve the situation and take all reasonable steps to resolve the issue.
  • We will discuss candidly and fully with candidates and clients the goals, costs, risks, limitations and anticipated outcomes on any program or other professional relationship under consideration.
  • We will ensure that there is a clear understanding of and mutual agreement with our clients on the services to be performed and not shift from that agreement without both a clearly defined professional rationale for making the shift and the informed consent of the clients/participants. We will withdraw from an agreement with a client if circumstances beyond our control prevent proper fulfillment.
  • We will put contracts in writing to the extent possible recognizing that the spirit of professional responsibility encompasses more that the letter of the contract, some contracts are necessarily incomplete because complete information is not available at the outset, putting the contract in writing may be neither necessary nor desirable.
  • We will safeguard the best interests of our clients by making sure that financial arrangements are fair and in keeping with appropriate statutes, regulations, and professional standards.
  • We will fully inform participants in any activity as to its sponsorship, nature, purpose, implications, and any risk associated with it so that they freely choose their participation.
  • We will work collaboratively with other internal and external consultants serving the same client or candidate and resolve conflicts in terms of the balanced best interest of the client or candidate.
  • We will encourage and enable clients to provide for themselves the services we provide rather than foster continued reliance on us.
  • We will cease work with a client or candidate when it is clear that the client is not benefiting or the engagement has been completed.
Code of Conduct

Confidentiality

  • We will respect and protect the confidentiality of our client/candidate relationships. We will only reveal information accepted in confidence to appropriate or agreed-upon recipients or authorities.
  • We will only use information obtained during professional work in writings, lectures, or other public forums only with prior consent or when disguised so that it is impossible from our presentation alone to identify the individuals or organizations with whom we have worked.
  • We will take adequate provision for maintaining confidentiality in the storage and disposal of records.

THE TEAM

Jeff Singer

President (English)

Jeff is founder and President of Transition Resources Group Inc. He is a creative and strategic management consulting executive with collaborative leadership skills. He possesses more than 25 years of progressively more senior human resources and management consulting leadership roles.

Esther Schvan

Associate (English/French)

Esther Schvan is a fluently bilingual consultant, coach and facilitator who brings to the team over 10 years of experience facilitating diverse groups as well as providing one-on-one coaching and mentoring within public and private sector organizations.

Peter Frauley

Executive Coach (English)

Peter Frauley is a seasoned coach specializing in leadership development and career transitions. With over 20 years of experience, he has helped clients across industries—including communication services, financial services, IT, and industrial organizations—develop self-awareness, maximize strengths, and achieve meaningful growth.

Lynia Vincent

Senior Consultant (English)

Lynia is a Senior Human Resources Professional with over 25 years of proven results. Her diverse HR and Finance career spans a variety of business sectors including healthcare, manufacturing, engineering and not-for-profit.